2023 IPT Annual Conference
Gaylord Texan Resort & Convention Center
Grapevine, Texas
June 25-28, 2023
These papers were prepared for use by attendees at the Institute for Professionals in Taxation's Annual Conference held
June 25-28 in Grapevine, Texas. The papers were prepared by Annual Conference speakers and the views expressed are those of the respective authors. Glenn C. McCoy, Jr., CMI, Esq. served as Overall Chair, with Jennifer C. Waryjas, Esq. as State Income Tax Chair, Jeffrey D. Gordon, Esq. as Property Tax Chair, Aradhana (Allie) S. Carlson, Esq. LLM as Sales Tax Chair and Scott J. Ziance, Esq. as Credits and Incentives Chair. The Institute for Professionals in Taxation® wishes to thank the 2023 Annual Conference Committee, the speakers, and all those who have worked to make this a successful educational program. The Institute regrets any errors that may have occurred in the materials due to their preparation for publication.
All rights reserved. Published in the United States of America by the Institute for Professionals in Taxation®. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher and author. This publication is designed to provide accurate information in regard to the subject matter covered. It is, however, presented with the understanding that the Institute and the authors are not liable for any errors or inaccuracies that may occur. Further, this publication is presented with the understanding that the Institute is not engaged in rendering legal, accounting or other professional services. If legal advice or other expert assistance is required, the services of a competent professional should be sought.
Registration List as of 6/20/2023
2023 Annual Conference Agenda
2023 Annual Conference Speaker Bios
Contents
IPT is pleased to provide this website as an information resource to all 2023 Conference attendees.
Presentations are added as we receive.
Go to Credits and Incentives Presentations
Go to Property Presentations
Go to Sales Tax Presentations
Go to State Income Tax Presentations
GENERAL SESSION PRESENTATIONS
Keynote Address: Mastering the Four Keys of Leadership: Character, Skills, Culture, and Impact
Speaker:
Betsy Allen-Manning
Founder
Corporate Culture Training Solutions
Dallas, TX
Why Can’t We Be Friends? Working With Multi- Generations
Moderator:
Kevin Updegrove
VP – Talent Management
The Michaels Companies, Inc.
Dallas, TX
Panelists:
Stephanie Lipinski Galland, Esq.
Partner Williams Mullen
Washington, DC
Nicholas Machan
Manager, Property Tax Consultant
Popp Hutcheson PLLC
Austin, TX
Lindsay C. McAfee
Senior Manager, Multistate Tax Services
Deloitte Tax LLP
San Francisco, CA
Annette Prehn, CMI
Senior Manager, Indirect Tax
Ernst & Young LLP
Detroit, MI
State of the State (Texas)
Speaker:
Glenn Hegar
Comptroller
State of Texas
Austin, TX
Future of Tax Panel
Moderator/Panelist:
G. Brint Ryan
Chairman and CEO
Ryan, LLC
Dallas, TX
Panelists:
Mike Diamond
EVP - Chief Financial Officer
The Michaels Companies, Inc.
Irving, TX
Scott Peterson
Vice President of US Tax Policy and Government Relations
Avalara, Inc.
Nashville, TN
The Intersection of Property Tax and Credits & Incentives: What Every Property Tax and C&I Professional Needs to Know
The Intersection of Property Tax and Credits & Incentives
Speakers:
Jeffrey M. Gradone, Esq.
Partner
Archer & Greiner P.C.
Princeton, NJ
W. Ford Graham, Esq.
Senior Vice President, Infrastructure and Economic Development
McGuireWoods Consulting
Columbia, SC
The New Frontier - Sales & Income Tax Considerations with E-Commerce and PL 86-272
Sales & Income Tax Considerations
Speakers:
Doug Sigel, Esq.
Practice Group Leader, Sales and Income Tax
Ryan Law Firm, PLLC
Austin, TX
Mark F. Sommer, Esq.
Practice Group Leader
Frost Brown Todd LLC
Louisville, KY
Managing Audits and Appeals with Big Buckle Swagger - Evaluating Stress, Time and Team Management When Under Review
Audits & Appeals
Speakers:
Stefi George, Esq.
Partner
Akerman, LLP
New York, NY
Jennifer A. Zimmerman, Esq.
Senior Manager, State Tax Audits & Appeals
Walgreen Co.
Deerfield, IL
How Disciplines Can Work Together to Secure Incentives and Credits
Secure Incentives & Credits
Moderator/Speaker:
Josh Schulman
Manager - State & Local Tax
Crowe LLP
New York, NY
Speakers:
Karen Hensley-Chelstowska
Director
Global Economic Incentives
Kraft Heinz Company
Keller, TX
Zina M. Diehl, CMI
Senior Manager, Economic Development
Lockheed Martin Corporation/LMCPI
Baltimore, MD
Rita L. Williams
Director, Economic Development
The Kroger Co.
Cincinnati, OH
Knowing Your Opponent
Knowing Your Opponent
Speakers:
Janette M. Lohman, CMI, CCIP, CPA, Esq.
Partner
Thompson Coburn LLP
St. Louis, MO
Argiroula O'leary
Principal, Controversy Resolution
Ryan, LLC
New York, NY
Cowboy Code of Ethics as Applied to the CMI, CCIP, Attorney or Accountant
Ethics
Janette M. Lohman, CMI, CCIP, CPA, Esq.
Partner
Thompson Coburn LLP
St. Louis, MO
Glenn C. McCoy, Jr., CMI, Esq.
Principal, Client Services
Ryan, LLC
New York, NY
David A. Pope
Partner
DLA Piper LLP
New York, NY
CREDITS AND INCENTIVES PRESENTATIONS
Federal Income Tax Considerations in Structuring State and Local Incentives
Income Tax Considerations
Speakers:
Lauren N. Fromme, Esq.
Partner, Federal Income Tax
Vorys, Sater, Seymour and Pease LLP
Columbus, OH
Christopher R. Grissom, Esq.
Partner
Bradley Arant Boult Cummings, LLP
Birmingham, AL
Elissa Wilson, Esq.
Of Counsel, Tax and Economic Development Incentives
Vorys, Sater, Seymour and Pease LLP
Columbus, OH
How to Manage Your Effective Tax Rate through Use of Federal Business Income Tax Credits
How to Manage Your Effective Tax Rate through Use of Federal Business Income Tax Credits
Speakers:
Christopher Bass, Esq.
Vice President and General Tax Counsel
Epiroc North America Corp.
Garland, TX
Ian Boccaccio
Principal
Ryan, LLC
New York, NY
Considering Options North of the Border and South of the Border
Speakers:
Bob Cook
Senior Vice President
Site Selection Group
El Paso, TX
Brian R. Smith
Global Incentives, Innovation and Location Services Leader
Ernst & Young LLP
Atlanta, GA
Project Where’s Waldo: Creating and Improving In-House Credits and Incentives Functions
Creating and Improving In-House Credits and Incentives Functions
Speakers:
Kathryn Nordhagen
Finance Credits and Incentives Regional Project Manager
Cargill Incorporated
Minneapolis, MN
Adria Troyer, JD
Global Head of Economic Development
Google, LLC
San Francisco, CA
Ben Weisfuse
Senior Manager, Credits and Incentives Services
BDO USA, LLP
Seattle, WA
Sustainability (or ESG) Incentives for Energy Transition Projects
Speakers:
Jose Beceiro
Director, Site Selection & Incentives Advisory
Kroll, LLC
Austin, TX
Jeff Sullivan
Vice President of Finance
Industrial Sun
Austin, TX
2023 Update: MEGA Projects and How States are Reacting
MEGA Projects
Speakers:
Chris Knezevic, Esq.
Of Counsel, Tax and Economic Development Incentives
Vorys, Sater, Seymour and Pease LLP
Columbus, OH
Alex B. Leath, Esq.
Partner
Bradley Arant Boult Cummings, LLP
Birmingham, AL
PROPERTY TAX PRESENTATIONS
Can they do that? Reverse Appeals and Other Government Attempts to Increase Taxes
Reverse Appeals
Speakers:
Andrew DeBord, Esq.
Partner
Vorys, Sater, Seymour and Pease LLP
Cincinnati, OH
Adam M. Koelsch, Esq.
Partner
McNees Wallace & Nurick LLC
Harrisburg, PA
The Splintering of Acute Care Hospitals and What it Means for Value
The Splintering of Acute Care Hospitals and What it Means for Value
Speakers:
Jenna Reyes
Director of Real Estate
Property Valuation Services
Overland Park, KS
Tyler Rognlie
Director, Property Tax Compliance
Ryan, LLC
Scottsdale, AZ
Personal Property Valuation: A Dive into Obsolescence
Personal Property Valuation: A Dive into Obsolescence
Speakers:
Gerard N. Amoroso, Jr., CMI
Director, State & Local Tax
Grant Thornton LLP
Houston, TX
Scott Pemberton
Director
Stout
Dallas, TX
If You’re Gonna Play In Texas, You Gotta Have a Chief Appraiser in the Band
Chief Appraiser
Speakers:
Angela Bellard
Chief Appraiser
Jefferson County Appraisal District
Beaumont, TX
Brent South
Chief Appraiser
Hunt County Appraisal District
Greenville, TX
Donna VanderVries, CAE, AAS, PPS, ASA
Vice President
International Association of Assessing Officers
Kansas City, MO
Jordan T. Wise
Chief Appraiser
Fort Bend Central Appraisal District
Rosenberg, TX
Marty Wright
Chief Appraiser
Collin Central Appraisal District
McKinney, TX
Office Market: You’re on Mute! – How Post-Pandemic Trends have Impacted Office Values
Office Market: You’re on Mute! – How Post-Pandemic Trends have Impacted Office Values
Speakers:
Peter Helland, MAI, AI-GRS
Senior Vice President
Newmark Valuation & Advisory
Chicago, IL
Joshua R. Rhoads, CMI
Vice President of Operations
DMA - DuCharme, McMillen & Associates, Inc.
Indianapolis, IN
Outlining the Oil & Gas Industry for Upstream to Downstream Segments: Fluctuating Demand and Uncertain Regulations' Impact on Valuation
Oil & Gas
Speakers:
Joshua Luetge, CMI
Senior Manager - Property Tax
KPMG LLP
Houston, TX
Larry Mott, ASA, CPA
Consultant
Stancil & Co.
Irving, TX
Transforming from Traditional Brick and Mortar through Technology and E-commerce
Transforming from Traditional Brick and Mortar through Technology and E-commerce
Speakers:
Tyler Crumpler
Income Tax Manager
Dollar Tree/Family Dollar Inc.
Chesapeake, VA
Moiz Mohammed, CMI
Director - Specialty Tax
Walmart, Inc.
Bentonville, AR
Big Problems with Big Portfolios Full of Small Tax Liabilities
Big Problems with Big Portfolios Full of Small Tax Liabilities
Speakers:
Michael Cinefra
Real Estate Tax Director
Link Logistics
Fort Washington, PA
Jason V. Raab, CMI
VP, Property Tax
Progress Residential
Scottsdale, AZ
Understanding and Applying the Texas Equal and Uniform Remedy
Understanding and Applying the Texas Equal and Uniform Remedy
Speakers:
Melinda D. Blackwell, Esq.
Director of Litigation
Blackwell & Duncan, PLLC
Plano, TX
Mark S. Hutcheson, CMI, Esq., CRE
Partner
Popp Hutcheson PLLC
Austin, TX
The Purpose of the Appraisal and the Impact on Discovery
The Purpose of the Appraisal and the Impact on Discovery
Speakers:
Kevin M. Clyne, CRE, Esq.
Partner
Herman Katz Cangemi Wilkes & Clyne, LLP
Melville, NY
Michael P. Hedden, MAI, CRE, FRICS
Managing Director
Integra Realty Resources
Philadelphia, PA
Wrangle your Audits
Audits
Speakers:
Todd R. Barron, CMI
President
Barron Corporate Tax Solutions, Ltd
Wheaton, IL
Robyn P. Bowen, CMI
Principal
Ryan, LLC
Nashville, TN
Has the Curtain Closed on Post-COVID Entertainment Space?
Has the Curtain Closed on Post-COVID Entertainment Space?
Speakers:
Michael R. Davies, Esq.
Partner
Ryan Law Firm, PLLC
Chicago, IL
Tyler Dowell
Senior Manager
KE Andrews
Dallas, TX
Jeffrey E. Tuthill
Principal
Ryan, LLC
Dallas, TX
Steering your BPP Returns into the Corral
BPP Returns
Speakers:
Randy L. Ellison
Managing Director
Cambridge Tax Services
Atlanta, GA
Laura Guthrie, CMI, MAcc
Senior Tax Manager
Grant Thornton LLP
Tulsa, OK
The Economic Rodeo
Speaker:
Ted C. Jones, PhD.
Chief Economist, Senior Vice President
Stewart Title Guaranty Co.
Houston, TX
Inefficiencies of the Appeal Process
Appeal Process
Speakers:
Garrett Krebs
Manager, Property Tax
Altus Group
Keller, TX
Teresa L. Sharp, CMI, CPA
Principal
Ryan, LLC
Houston, TX
Does Equal and Uniform Ever Cross Your Mind?
Equal & Uniform
Speakers:
Raymond R. Gray, Esq.
Attorney
Michel Gray & Rogers, LLP
Austin, TX
Caren Nichol, Esq.
Member
Evans Petree PC
Memphis, TN
Nicholas M.J. Ray, Esq., CPA
Partner
Vorys, Sater, Seymour and Pease LLP
Columbus, OH
Momma Let Her Babies Grow Up: The Value Impacts of Generational Changes on Different Property Types
Generational Changes
Speakers:
Kyle Allen
Manager
PricewaterhouseCoopers LLP
Fort Worth, TX
Frank Slaughter
Director
Popp Hutcheson, PLLC
Austin, TX
Connecting the Dots Between Current Economic Trends and Current Real Estate Fundamentals
Current Economic Trends and Current Real Estate Fundamentals
Speakers:
Nicholas Carter, MAI, SRA, MRICS
Senior Manager
Altus Group
Southlake, TX
Kirk A. Garza, CMI, MAI, CCIM
Director
Popp Hutcheson, PLLC
Austin, TX
Presenting Complex Legal and Valuation Concepts to a Lay Tribunal
Complex Legal & Valuation Concepts
Speakers:
Nathan Fineman
Consultant
DMA - DuCharme, McMillen & Associates, Inc.
Indianapolis, IN
Nicholas Jordan, Esq.
Partner
Worsek & Vihon, LLP
Chicago, IL
Wind and Other Big Renewable Energy Challenges
Wind and Other Big Renewable Energy Challenges
Speakers:
Christopher Cummings, CMI
Senior Property Tax Consultant
Ernst & Young, LLP
Chicago, IL
Kevin S. Reilly, ASA
Managing Partner
EvcValuation LLC
Brookfield, WI
Every Grain Counts: Segregating Intangible Value in Property Valuation
Segregating Intangible Value in Property Valuation
Speakers:
Anthony Marasco, MAI
Director
OHC Advisors, Inc.
Tampa, FL
Lauren Trilling, MAI
Director
Stout
Chicago, IL
SALES TAX PRESENTATIONS
Gunslingers, Outlaws, Gamblers, & Lawmen – Know Your Opponent in a Showdown
Speakers:
Janette M. Lohman, CMI, CCIP, Esq., CPA
Partner
Thompson Coburn LLP
St. Louis, MO
Argiroula O’Leary, Esq.
Principal, Controversy Resolution
Ryan, LLC
New York, NY
Round 'Em Up - National Sales Tax Controversy Update
Speakers:
Breen M. Schiller, Esq.
Principal
Ernst & Young LLP
Chicago, IL
Lee A. Zoeller, CMI, Esq.
Partner
Reed Smith LLP
Philadelphia, PA
This Tonic will Solve Your Problems in M&As and Exemptions
M&As & Exemptions
Speakers:
Andre B. Burvant, Esq., CPA
Partner
Jones Walker LLP
New Orleans, LA
Mitchell A. Newmark, Esq.
Partner
Blank Rome LLP
New York, NY
The Wild, Wild West of Cryptocurrency and NFTs: If It's an Asset for Income Tax, How Might Transaction Taxes Apply?
Cryptocurrency & NFTs
Speakers:
Karey W. Barton
Tax Managing Director
KPMG LLP
Austin, TX
Lindsay C. McAfee
Senior Manager, Multistate Tax Services
Deloitte Tax LLP
San Francisco, CA
Sheriff is Here - Qui Tam, Class Actions, and Consumer Protection Issues
Qui Tam
Speakers:
Adam Paul Beckerink, Esq.
Partner
Duane Morris LLP
Chicago, IL
Iron Horses: Sales and Use Tax Issues in Vehicle and Equipment Leasing
Iron Horses: Sales and Use Tax Issues in Vehicle and Equipment Leasing
Speakers:
C. Eric Fader, Esq., CPA
Special Counsel
Duane Morris LLP
Chicago, IL
Lori Matoesian
Tax Analyst
Sirius Computer Solutions, Inc., a CDW Company
San Antonio, TX
Bundles of Joy? The Differing Treatment of Bundled Transactions Across State and Local Tax Jurisdictions
Bundled Transactions
Speakers:
Michael J. Bowen, Esq.
Partner
Akerman, LLP
Jacksonville, FL
Julia Owen
Vice President Tax
C&S Wholesale Grocers Inc.
Keene, NH
Shootout at the SUT Corral: Sales versus Use Tax – Distinction without a Difference?
Shootout at the SUT Corral: Sales versus Use Tax – Distinction without a Difference?
Speakers:
Jaye A. Calhoun, CMI, Esq.
Partner
Kean Miller LLP
New Orleans, LA
Allen Stulic
Tax Manager
Johnson & Johnson
Titusville, NJ
General Mercantile: Knowing What You Are Buying and Selling and How Not to Get Whipsawed on Audit
General Mercantile
Speakers:
Samantha K. Breslow, Esq.
Attorney
HMB Legal Counsel
Chicago, IL
John F. Fletcher, Esq.
Attorney
Jones Walker LLP
Jackson, MS
Commercial Rent Taxes and Other Oft' Forgotten Pesky Varmints
Speakers:
Leah S. Robinson, Esq.
Partner
Mayer Brown LLP
New York, NY
Nikki E. Dobay, Esq.
Shareholder
Greenberg Traurig, LLP
Portland, OR
Drive Data, Not Cattle! Automating Your Indirect Tax Department Function Through the Use of Emerging Technology
Automating Your Indirect Tax Department
Speakers:
Mark Rodriguez
Senior Manager, Innovation
Ryan, LLC
Dallas, TX
Eric Schaefer, JD, CPA
Practice Lead, Technology & Communications
CereTax
Denver, CO
The Great Bandit Roundup – A Round Table Discussion of Current Sales Tax Issues
Speakers:
Jordan M. Goodman, Esq., CPA
Partner
HMB Legal Counsel
Chicago, IL
Jeff McGhehey, CMI
Senior Manager - Indirect Tax
The Home Depot
Atlanta, GA
Kimberly Still, CMI, CPA
Director
Grant McCarthy Group
White Plains, NY
Does this Avoid the Shoot-out? Voluntary Disclosure Agreements and Other Options
Voluntary Disclosure
Speakers:
Winona Dotson, CMI
Director, Professional Services
Avalara, Inc.
Seattle, WA
Judy Vorndran, JD, CPA
Partner, State and Local Tax
TaxOps SALT, LLC
Denver, CO
Digital Goods: Where Are We Now?
Speakers:
Sara Juarez, CMI
Global Indirect Tax Manager
Veeva Systems Inc.
Pleasanton, CA
Jennifer S. White, Esq.
Partner
Reed Smith LLP
New York, NY
There's Gold in those Hills - Pursuing Sales and Use Tax Refunds
SUT Refunds
Speakers:
Ryan C. Bieber
Senior Consultant
Ryan, LLC
Dallas, TX
Larry Mellon
Chief Tax Officer
VERTEX INC.
King of Prussia, PA
Cowboy, Call Me Maybe - Do People Talk on the Phone Anymore? Telecom Update
Telecom Update
Speakers:
Audra Mitchell, Esq.
Managing Director, SALT, Washington National Tax
KPMG LLP
Kansas City, MO
Kevin Rodriguez, CMI
Lead Tax Accountant
AT&T
Dallas, TX
Saloons & Hotels - Taxation of Hotel Management Services & Hotel Occupancy Taxes
Hotels
Speakers:
Elvira Garayeva, CMI
State and Local Tax Manager
Grant McCarthy Group
New York, NY
Monique Taylor
Director,Tax
Host Hotels & Resorts
Bethesda, MD
Yes, It’s Black Gold, But What About Taxes on Compressors and Their Fuel?
Taxes on Compressors & Fuel
Speakers:
F. Edward Corts, Jr., Esq., LLM
Senior Manager
Ernst & Young LLP
Dallas, TX
Rebecca Thompson, CMI
Senior Manager | State and Local Tax
KPMG LLP
Dallas, TX
Reaping the Whirlwind—Grappling with the Unintended and Unexpected Consequences of Marketplace Laws
Unintended & Unexpected
Speaker:
Vanessa Frank, CMI
Director
PricewaterhouseCoopers LLP
Chicago, IL
Carlos V. Hernandez, CMI
Senior Tax Manager-Acquired Companies
Microsoft Corporation
San Francisco, CA
What Happens When the Pony Express Gets Ahold of Sharper Image Catalogues - An Exploration of Issues Facing Sellers and Purchasers of Direct Mail
Issues Facing Sellers & Purchasers
Speakers:
Kyle M. Brehm, CMI, Esq., MBA
State and Local Tax Attorney
Fredrikson & Byron P.A.
Minneapolis, MN
Thomas A. Zessman
Tax Director
Ameriprise Financial Services, Inc.
Minneapolis, MN
Corral Your Data - Data Center Placement and Expense - Sales Tax Implications, Exclusions and Exemptions
Data Center
Speakers:
Kimberly Rausch, CMI
Tax Senior Manager
Deloitte Tax LLP
Dallas, TX
Caitlin F. Speck, CMI
Tax Manager
Sabre GLBL, Inc.
Southlake, TX
The Wild Wild West: Local Lawmen and Taxes
Local Lawmen & Taxes
Speakers:
Gregg D. Barton, Esq.
Partner
Perkins Coie LLP
Seattle, WA
Jennifer W. Karpchuk, Esq.
Shareholder
Chamberlain Hrdlicka West
Conshohocken, PA
STATE INCOME TAX PRESENTATIONS
Remember the Alamo: An Overview of SALT Income Tax Concepts and Issues
SALT Income Tax Concepts
Speakers:
Samantha K. Breslow, Esq.
Attorney
HMB Legal Counsel
Chicago, IL
Christopher A. Wilson, Esq.
Attorney
Holland & Knight LLP
Nashville, TN
Don't Mess with Due Diligence - Considerations from Buy and Sell Side, Delving into Tax Planning
Don't Mess with Due Diligence - Considerations from Buy and Sell Side, Delving into Tax Planning
Speakers:
Rebecca Kennedy, JD, LLM, MBA
Director, State Direct Tax Lead
Nestle USA, Inc.
Arlington, VA
Christopher Martin, JD
Senior Manager
Grant Thornton LLP
Minneapolis, MN
Top 10 Income Tax Cases That Will Have You Yee-Hawing
Top 10 Income Tax Cases
Speakers:
Eric J. Coffill, Esq.
Senior Counsel
Eversheds Sutherland (US) LLP
Sacramento, CA
Lynn A. Gandhi, Esq., LL.M., CPA
Partner
Foley & Lardner LLP
Detroit, MI
Lasting Effects of COVID-19 on Remote Work, Y'all
Lasting Effects of COVID-19 on Remote Work, Y'all
Speakers:
David McCormick, CPA
State Income Tax Manager
United Airlines
Chicago, IL
Morgan Scarboro
Manager, Tax Policy & Economist
MultiState Associates
Alexandria, VA
Ruben Sislyan, Esq.
Attorney
Greenberg Traurig, LLP
Los Angeles, CA
Always Forward Marching - Sourcing Rules for Income Tax Planning
Sourcing Rules for Income Tax Planning
Speakers:
Stacey Roberts, CPA
State and Local Tax Senior Manager
TaxOps SALT, LLC
Englewood, CO
Meredith Smith, CPA
State and Local Tax Senior Manager
TaxOps SALT, LLC
Golden, CO
Masha M. Yevzelman, Esq.
Attorney
Fredrikson & Byron, P.A.
Minneapolis, MN
Feel the Power of Taxes - Treatment of Intangibles
Treatment of Intangibles
Speakers:
Mark A. Loyd, CMI, Esq., CPA
Partner & Co-Leader, National Tax Practice Group
Dentons Bingham Greenebaum LLP
Louisville, KY
Michael J. Wynne, Esq.
Partner
Jones Day
Chicago, IL